nimble

NALC currently offers a variety of online courses covering general skills, courses specifically aimed at parish and town councils, and courses on IT and online skills.

The courses are written by Nimble E-learning, specialist providers, county associations, and the Civility & Respect Project. You can enrol and register for courses through the Nimble eLearning platform.

Learners will be able to register and then enrol on a course here: https://nalc.nimble-elearning.com/ and then pay with a bank card. Courses are charged at £16 each per ticket.

Courses are available under the following categories:

  • Essentials skills courses
  • Civility and respect courses
  • IT and online skills courses
  • Local (parish and town) council courses

Working at height essentials

Essential skills courses

This course from Nimble ELearning helps to identify activities that are classed as work at height under the law. It demonstrates how employers and employees need to work together under the Working at Height Regulations (2005) to implement safety measures, assess risks and follow best practice for any work performed at height. By the end of this course, you should be able to:

  • Recall which type of activities classify as ‘work at height’ (WaH)
  • Recognise your employer’s and your own responsibilities under the Work at Height Regulations 2005 (WAHR)
  • Identify risks most commonly associated with working at height
  • Plan a safe approach to performing work at height
  • Use stepladders and leaning ladders safely

Time management essentials

Essential skills courses

This course from Nimble ELearning will help you claim back control of your time with easy-to-implement techniques that will help you better manage and organise your daily workload, making you more productive in your role and, by default, everyday life! By the end of this course, you should be able to:

  • Understand why good time management is important
  • Recognise common challenges to effective time management
  • Apply techniques to improve your own time management skills

Team leadership essentials

Essential skills courses

This course from Nimble ELearning explores what it means to be an effective team leader by examining leadership styles and the essential skills required to get a team to thrive under your direction. By the end of this course, you should be able to:

  • Understand your own leadership style
  • Apply your knowledge of leadership styles in different situations
  • Know how to build relationships and engage your team members
  • Identify and employ effective team leadership skills and techniques

Stress management essentials

Essential skills courses

This course from Nimble ELearning explains what stress is, looks at ways to reduce stress and offers coping strategies to better manage stress levels. By the end of this course, you should be able to:

  • Understand and identify stress and why it can be detrimental for you
  • Identify stress and stressors in yourself and others
  • Reduce your exposure to stress
  • Develop your own Wellness Action Plan
  • Implement coping strategies in your work and personal life

Personal safety essentials

Essential skills courses

This course from Nimble ELearning seeks to improve personal safety awareness and provides tips and advice on how to keep yourself safe at work, at home, in public places and while travelling. By the end of this course, you should be able to:

  • Recognise the importance of confidence and preparation in staying safe
  • Understand how reducing ‘opportunity’ for criminals increases safety
  • Avoid situations and environments that may place you at greater risk
  • Practice safe behaviours at work, home, in public, and while travelling
  • Know what to do if you feel unsafe or become a victim of crime

Modern slavery essentials

Essential skills courses

This course from Nimble ELearning explores the concept of modern day slavery and addresses the signs that might suggest a vulnerable person is being exploited. By the end of this course, you should be able to:

  • Appreciate the extent of modern slavery in the UK and the many forms it takes
  • Recognise the factors that can increase a person’s risk of exploitation
  • Spot signs of modern slavery and human trafficking that can help them identify potential victims
  • Understand the measures available to punish perpetrators and support potential victims
  • Report their suspicions or concerns to the appropriate organisation

Menopause essentials

Essential skills courses

This course from Nimble ELearning helps you become ‘menopause aware’ and overcome the stigma. Menopause symptoms affect 75% of all women and yet there’s still a widespread lack of understanding and reluctance to talk about it. It will help you recognise symptoms and understand the impact menopause can have on you and your workplace. By the end of this course, you should be able to:

  • Recognise how menopause affects women in different ways
  • Take steps to create a more supportive workplace for those experiencing menopause

Manual handling essentials

Essential skills courses

This course from Nimble ELearning outlines manual handling risks, advises on how to properly plan moving or lifting tasks, and looks at proper technique to be used when manual handling. By the end of this course, you should be able to:

  • Recognise the potential risks of injury from manual handling tasks
  • Appreciate the importance of keeping yourself and colleagues safe from risk
  • Assess a range of manual handing factors and take steps to reduce risks
  • Plan moving and lifting tasks more effectively
  • Use safer technique when handling loads – individually, as a team, and with common workplace aids

Information security awareness essentials

Essential skills courses

This course from Nimble ELearning addresses the different threats to an organisation’s information security and explores best practices for keeping data safe, whenever and wherever you work. By the end of this course, you should be able to:

  • Recognise why information security is essential to organisations
  • Identify secure working practices to safeguard company data
  • Protect information when working remotely and on mobile devices
  • Improve your awareness of online risks and how to stay safe on the internet
  • Respond to and report information security issues

Human factors essentials

Essential skills courses

This course from Nimble ELearning explores the role and impact of human error in the workplace. You’ll learn how to manage common ‘error traps’ and understand which Human Performance (HuP) tools you can use to mitigate error traps that can’t be removed. By the end of this course, you should be able to:

  • Understand the main types of errors that humans make
  • Identify key workplace error traps in order to remove or manage them
  • Recognise which Human Performance (HuP) tools can be used to mitigate error traps that can’t be removed

Home working essentials

Essential skills courses

This course from Nimble ELearning offers guidance on effective home working, and covers workspace set-up, safety at home, communicating remotely, and maintaining productivity. By the end of this course, you should be able to:

  • Recognise the characteristics of an effective home working environment
  • Develop and maintain safe home working behaviours
  • Maintain effective information security and data protection practices
  • Understand the importance of good communication when working remotely
  • Identify practical strategies to increase your productivity
  • Recognise the importance of looking after your mental health and wellbeing

Health and safety essentials

Essential skills courses

This course from Nimble ELearning provides an understanding of potential health and safety issues at work, the legislation surrounding it, and how to improve safety in your workplace. By the end of this course, you should be able to:

  • By the end of this course, you should be able to:
  • Recognise why health and safety is important for individuals, employers and society as a whole
  • Understand the frameworks of health and safety legislation
  • Recognise the responsibilities your employer has for your health and safety
  • Use a range of health and safety techniques and good practice to help keep yourself safe at work (and beyond!)

Freedom of information essentials

Essential skills courses

This course from Nimble ELearning addresses the provisions of the Freedom of Information Act, highlighting who it applies to and how to handle and respond to different types of requests for information. By the end of this course, you should be able to:

  • Recognise when and where the main provisions of the Freedom of Information Act apply
  • Understand the types of information that will be shared in an organisation’s publication scheme
  • Make or handle requests for information in an appropriate way
  • Understand the rights of individuals under the Act and the consequences of not complying with the legislation

Fire safety essentials

Essential skills courses

This course from Nimble ELearning highlights the importance of fire safety awareness in the office environment and when working from home. It explores best practice fire safety procedures and provides an overview of the equipment required under fire safety regulations. By the end of this course, you should be able to:

  • Understand employers’ responsibilities under fire safety law
  • Prevent fires by using the fire triangle theory
  • Identify fire safety signs and appreciate the importance of knowing where they are in your workplace
  • Identify fire safety equipment and understand how it should be used
  • Recognise the need to periodically check fire safety procedures
  • Carry out the fire safety procedures in place in your organisation

Equality, diversity and inclusion essentials

Essential skills courses

This course from Nimble Elearning addresses threats to equality such as discrimination, harassment and victimisation, and looks at how you can promote fairness, diversity and inclusion at work. By the end of this course, you should be able to:

  • Understand what is meant by ‘equality’, ‘diversity’ and ‘inclusion’, and recognise how they benefit us
  • Identify who is protected by the Equality Act, and explain what happens if their rights are compromised
  • Recognise discrimination and other unfair practices in the workplace and know how to act on them
  • Understand what you can do yourself to promote equality, diversity and inclusion

Environmental awareness essentials

Essential skills courses

This course from Nimble ELearning addresses the environmental crisis and looks at what businesses can do to reduce their impact on climate change and other pressing environmental issues. By the end of this course, you should be able to:

  • Recognise the benefits of a greener approach to your working practices
  • Know how positive action in the workplace can make a difference to our environment
  • Take steps to reduce the negative impact your workplace can have on the environment
  • Make waste management choices that are better for the planet

Display Screen Equipment (DSE) workstation assessment essentials

Essential skills courses

This course from Nimble ELearning addresses the health and safety requirements of DSE and advises on posture and safe working techniques. You will learn how to complete your own DSE risk assessment that you can provide to your employer. By the end of this course, you should be able to:

  • Understand the importance of DSE workstation assessments
  • Identify whether you are a high, medium or low-risk user
  • Recognise the effects of poor posture
  • Adjust your posture so you have a good posture while working
  • Adjust your workstation to suit you
  • Carry out a DSE risk assessment

Data protection essentials

Essential skills courses

This course from Nimble ELearning covers data protection regulations in the UK and provides essential training for anyone who is in the position of processing personal data. By the end of this course, you should be able to:

  • Recognise why fair and effective data management is important to individuals and to society as a whole
  • Understand relevant data protection legislation and regulations, along with the penalties for breaching these
  • Work with information in a way that doesn’t breach the data protection principles and individuals’ rights
  • Respond to requests for information from individuals in a way that is legal and effective

Customer service essentials

Essential skills courses

This course from Nimble ELearning showcases effective communication with customers, arms you with a ‘customer service toolkit’, and explores managing complaints using the customer complaint resolution cycle. By the end of this course, you should be able to:

  • Understand the principles of customer loyalty and how to build it through your interactions
  • Communicate more persuasively and effectively via the phone, video calls, face-to-face, and in writing
  • Provide a better level of customer service by using your customer service skills ‘toolkit’
  • Understand the customer complaint resolution cycle and how to deal with common customer service challenges

Anti-money laundering essentials

Essential skills courses

This course from Nimble Elearning aims to increase awareness of money laundering and offers tips on how to identify and prevent it within your organisation. By the end of this course, you should be able to:

  • Describe what money laundering is and how it is done
  • Understand UK legislation and regulations regarding money laundering and what they cover
  • Explain how to prevent money laundering
  • Recognise the consequences of non-compliance with anti-money laundering legislation

Anti-bribery essentials

Essential skills courses

This course from Nimble Elearning explores what is, and what is not, considered bribery under UK law and provides tips and advice on staying compliant with the Bribery Act 2010. By the end of the course, you should be able to:

  • Define bribery and corruption
  • Understand the Bribery Act 2010 and the penalties for breaking the law
  • Recognise what constitutes a crime under the Bribery Act
  • Know the six principles organisations should follow when designing their bribery policies and procedures
  • Know what actions to take should you suspect bribery